Definitions

1.1 In these conditions the following terms shall have the following meanings
‘Company’ Means Wet Tvs ‘Customer’ Means any legal person or body corporate who’s order is accepted by the company ‘Contract’ Means any contract for the supply of goods or services by the company to the customer ‘Goods’ Means any goods forming the subject of this contract including parts and components of or materials incorporated in them ‘Services’ means any services forming the subject of the contract

Prices

2.1 The Prices for the Goods or Services are ex-works and exclude packing and carriage. Prices invoiced are calculated in respect of the quantity of Goods or Services actually delivered and hours of Services provided irrespective of the quantity in respect of which any quotation was issued.

2.2 The Company shall have the right to adjust its prices for any increase in the price of materials, parts, labour, and transport, quantities or any other costs of any kind arising for any reason after the date of the Contract.

2.3 Price clauses shall take effect on the date of service on the customer of notice of the change.

Payment

3.1 All parts remain property of Wet Tvs until paid for in full.

3.2 Payment accepted by credit card/debit card, cash.

Claims Notification

4.1 Any claim that any Goods or Services have been delivered incorrect in quantity, or do not comply with their description must be notified by the Customer to the Company in 24 working hours of delivery

4.2 Any alleged defect shall be notified by the Customer to the Company in 2 working days of the delivery of the Goods

4.3 Any claim under this condition must be in writing and must contain full details of the claim including the reference numbers of any allegedly defective Goods or Services.

4.4 The Company shall be afforded reasonable opportunity and facilities to investigate any claims made under this condition and the Customer shall If so requested in writing by the Company promptly return any Goods or Services the subject of any claim and any packing materials securely packed and paid to the Company for examination.

4.5 The Company shall have no liability with regard to any claim in respect of which the Customer has not complied with the claims procedures in these conditions

4.6 The Company shall have no liability and will not accept claims for parts damaged due to the use of our Goods, whether or not our Goods are deemed faulty

Warranty

5.1 Warranty will be 12 months, unless otherwise stated.

5.2 Any manufacturers or On-site warranties must be used wherever possible.

5.3 Any items returned without proof of receipt will not be replaced.

5.4 Failed items returned within 30days of purchase can be replaced or refunded to full cost of product.

5.5 Failed items returned after 30days of purchase can be replaced or refunded at current market price of product.

Delivery

6.1 Goods will be dispatched within 5 working days of order being placed

6.2 The goods are at your risk from the time of delivery

6.3 Delivery takes place at your premises

6.4 You must inspect the goods on Delivery. Items that have been damaged in transit must be reported to us within 24 working hours of delivery

Returns (RMA)

7.1 The Customer will pay return postage unless otherwise agreed.

7.2 The safe delivery of the returned item is the responsibility of the customer.

7.3 All items to be returned must have a valid RMA number, obtainable by fax or telephone.

7.4 The RMA number must be clearly printed on the outside packaging.

7.5 A covering note must be enclosed giving a comprehensive fault report.

7.6 All items must be complete, including cables, manuals, etc.

7.7 Physically damaged items shall not be replaced.

7.8 If a returned item is non-defective, a restocking fee of up to 25% can be issued.

7.9 Wet Tvs is not always obliged to give refunds, and do so at our own discretion.

7.10 If a returned item requires testing, adequate time must be given to carry this out normally 2 days.

Scope of Contract

Under no circumstances shall the Company have any liability of whatever kind for:

8.1 Any defects resulting from wear and tear, accident, improper use by the Customer or use by the Customer except in accordance with the instructions
or advice of the Company or the manufacturer of any Goods or Services or neglect or from any instructions or materials provided by the Customer

8.2 Any Goods or Services which have been adjusted, modified or repaired except by the Company

8.3 The suitability of any Goods or Services for any particular purpose or use under specific conditions whether or not the purpose or conditions were known or communicated to the Company

8.4 Any descriptions, illustrations, specifications, figures as to performance, drawings and particulars of weights and dimensions submitted by the Company contained in the Company's catalogues, price lists, websites or
elsewhere since they are merely intended to represent a general idea of the Goods or Services and not to form part of the contract or to be treated as representations

8.5 Any technical information, recommendations, statements or advice furnished by the Company its servants or agents not given in writing in response to a specific written request from the Customer before the Contract is made.

8.6 Any variations in the quantities or dimension of any Goods or Services or changes of their specifications or substitution of any materials or components:
If the variation or substitution does not materially effect the characteristics of the Goods or services, and the substituted materials or components are of a quality equal or superior to those originally specified.

Products

9.1 Specifications of products are subject to change without notice.

General

10.1 Goods are not sold on trial basis.

10.3 Goods offered subject to being unsold. In the event of non availability of goods, we reserve the right to rescind contract.

Customer Rights

11.1 The customer has the right to cancel an order within 7 days from which it was received providing it is un-opened and un-used.

Force Majeure

12.1 The Company shall not be liable for any act or omission arising which shall render performance of the contract impossible or shall in any way have the affect of frustrating the common cause where such where such act of omission is beyond the control of either the company of the customer was not reasonably foreseeable by them. Such acts of omissions shall have the affect of automatically terminating the contract

Law and Jurisdiction

14.1 These Terms and Conditions shall in all respects be construed and interpreted in accordance with the Law of Contract in England and Wales not with standing the effect of the law of the European Union. Where the Company and the Customer have contracted to perform in England and
Wales or Scotland the competent Court of Jurisdiction shall be the High Court of England and Wales. Where the Customer is resident In the European Union or EFTA, the Company may at its absolute discretion nominate the
Court of the Customer's member state to be the Court of competent jurisdiction under the Brussels Convention. Where the Customer is resident elsewhere the Company shall possess the absolute discretion as to the competent court or jurisdiction.

Privacy Policy

15.1 If you visit or do business with us, you can rest assured that we take your privacy very seriously indeed. We understand that you are trusting us with your private information. We will not betray your trust. Please review our full Privacy Statement below.

15.2 This Website is owned and operated by Wet Tvs whose address is Waterproof LCD TVs, Suit 14, Business House, 372 Otley Road Undercliffe, Bradford, BD2 4QR, West Yorkshire.

15.3 We respect your right to privacy and We understand that, as a visitor to this Website You prefer to control how Your own personal information may be used and by whom. The purpose of this statement is to set out how We use personal information and to provide You with the opportunity (at any time) to opt-out or opt-in to certain uses of your personal information.

15.4 Except to the extent We are required or permitted by law, personal information provided by You to Us will be used for the purposes of processing Your order with Us or to provide You with information You have requested from Us

15.5 We may wish from time to time to send You information about our products and services which We think may be of interest to You. If at any time You do not wish to receive this information then please let us know by emailing us.

15.6 By using this Website and not advising Us to the contrary, You agree to Us using Your data in the way set out above. If You believe that any information We hold about You is incorrect or incomplete, You should email or write to us. Any information which is found to be incorrect will be corrected as soon as possible.

15.7 We regard our databases of information (which will include Your information) as a valuable asset of Our company. Should We sell or transfer any of Our business assets this may include such databases of information.

15.8 Under the Data Protection Act 1998, You are granted certain rights. If you would like to know what information We hold about You, where We obtained such information and to whom We have disclosed it, You may submit a written request for these details to Us. We may charge You a statutory administration fee to comply with Your request. If You have any questions about Your rights under the Data Protection Act or would like further information, You can visit the Information Commissioner’s website at www.dataprotection.org.uk.

15.9 In order to protect Our customers and Us from fraud and theft, We may pass on information that We obtain from making identity checks and other information in Our customer records, including how You conduct Your account, to other retailers and to financial and other organisations (including law enforcement agencies) involved in fraud prevention and detection, to use in the same way.

15.10 This Website may contain links that make it easier for You to visit other websites. If You use such links and leave this Website to visit a third party website, We do not have any control over such website. You should view the privacy statement applicable to third party websites to ensure the protection and privacy of any information You provide while visiting such websites.

15.11 We may collect information about Your personal details, tastes and preferences both when You tell Us what these are and by analysis of traffic on this Website, including by using "cookies". A cookie is a piece of information that is stored on your computer’s hard drive by your web browser. Depending on the type of cookie We use, cookies allow us to make Our Website more user friendly, for example, permanent cookies will enable us to save Your password so that You do not have to re-enter it when you re-visit our Website. Cookies do not contain confidential information such as Your home address, telephone number or credit card details. We do not exchange cookies with a third party websites or external data suppliers. If You wish, You can configure Your web browser not to accept cookies. Just follow the instructions after clicking onto this link www.allaboutcookies.org . We will not disclose Your personal information to any other party or for any other reason other than as set out in this Privacy Statement or without Your prior consent.

15.12 © Wet Tvs 2009. You may print or download to a local hard disk extracts of this Website for Your personal use only. Subject to the foregoing, no part of this Website may be reproduced or transmitted in any form or by any means, or stored in a retrieval system of any nature, without the prior written permission of Wet Tvs, except for fair dealing under the Copyright, Designs and Patents Act 1988. All rights reserved